Speed to Lead

The first 60 seconds can win or lose the customer

Don't let a new inquiry sit unanswered while the customer is still ready to talk.

Someone just clicked your ad, filled in a form or called while your team was busy. They're probably contacting other businesses too. Our AI voice and messaging workflows are built to send the first reply within 60 seconds of an inquiry arriving, then qualify the lead and route it to the right next step.

<60sFirst reply

Target first-response time

0sLead arrives
<60sAI replies
NextDetails collected
ThenBooked or handed to your team
The problem

You already paid for their attention. Don't lose it in the handoff.

Your ad did its job. The visitor liked the offer and reached out. But your team was on a job, with another customer or off for the evening. Without a response system, good inquiries disappear into voicemail and inboxes.

What changes

What you get

Reply while they're still interested

An instant, relevant reply by text, chat or AI voice, built around a 60-second target.

Recover missed calls

Missed-call text-back reopens the conversation instead of ending it at voicemail.

Ask the right first questions

Service, location, timing or product details, so your team knows what the customer needs.

Hand off cleanly

Book the appointment or route the lead to the right person, with the full context.

How it works

Built for the moments businesses miss

During work hoursYour team is serving customers, not watching every notification.
After hoursInquiries still get a reply when nobody is at the desk.
When a call is missedA text goes out automatically, so the caller doesn't move on.
When questions repeatCommon questions get answered; anything unusual goes to a human.

Under 60 seconds is our design target for inquiries the system receives successfully. Carrier delivery, platform outages or wrong contact details can cause delays, so we test the workflow and track exceptions. Complex or sensitive questions always have a human escalation path.

Our process

How we work

1

Audit the delay

Find every place inquiries come in: forms, calls, chat and Meta lead forms.

2

Design the first reply

Wording, hours, qualifying questions, booking rules and escalation.

3

Connect the workflow

AI voice and messaging, notifications and missed-call text-back.

4

Test real timing

Submit test leads, check response times and fix exceptions.

FAQ

Frequently asked questions

Will every lead get a reply in under 60 seconds?

That's the target for every inquiry the system receives successfully. Delays can happen because of carriers, platform outages or wrong contact details, so we track exceptions instead of claiming perfection.

Does the AI close the sale?

No. Its job is to acknowledge, qualify and route leads while interest is fresh. Your team still closes.

What if someone needs a real person?

We set escalation rules during setup. The AI won't invent prices, appointments or promises.

How long are your new leads waiting?

Your next improvement might not be another ad. It might be a faster reply to the leads you already pay for.